Passport delayed? Bureaucrats in charge will be fined, says govt

New Delhi: If you don't get your passport or driving license on time, the officer who is to blame will be fined.

The cabinet has today cleared a bill that  guarantees citizens delivery of services within a fixed time.

"The Right of Citizens for Time-Bound Delivery of Goods and Services and Redressal of Grievances Bill" will now be shared with parliament for approval.




All government departments are covered by the bill.

The penalties for officials who miss  the deadline  start at Rs. 250 a day with a ceiling of Rs. 50,000.

If a service is not provided on time because of corruption - like an official insisting on a bribe to get the job done - a criminal investigation could follow.

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